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サポート",{"url":385,"alt":458},"https://www.typology.jp/support/product-advice-and-information/i-already-have-my-products/product-advice/in-what-order-do-i-apply-my-products",{"fr":462,"us":463,"gb":464,"de":465,"global":466,"jp":460},"https://www.typology.com/support/conseils-et-informations-sur-les-produits/j-ai-deja-mes-produits/conseils-pour-un-produit/dans-quel-ordre-appliquer-mes-produits-","https://us.typology.com/support/product-advice-and-information/i-already-have-my-products/product-advice/in-what-order-do-i-apply-my-products","https://uk.typology.com/support/product-advice-and-information/i-already-have-my-products/product-advice/in-what-order-do-i-apply-my-products","https://de.typology.com/support/tipps-und-informationen-zu-den-produkten/ich-habe-bereits-meine-produkte/tipps-fur-ein-produkt/reihenfolge-der-produktanwendung","https://global.typology.com/support/product-advice-and-information/i-already-have-my-products/product-advice/in-what-order-do-i-apply-my-products","content:supports:3276e4d6-bd2b-42c2-bd4b-db7b28dc89e1.json","supports/3276e4d6-bd2b-42c2-bd4b-db7b28dc89e1.json","supports/3276e4d6-bd2b-42c2-bd4b-db7b28dc89e1",{"_path":471,"_dir":11,"_draft":6,"_partial":6,"_locale":8,"id":472,"slug":473,"path":474,"title":475,"categories":476,"action":477,"seo":486,"parent":10,"_id":496,"_type":13,"_source":15,"_file":497,"_stem":498,"_extension":13},"/supports/aea83edf-3a6f-47fd-be2b-ba3818f588c1","aea83edf-3a6f-47fd-be2b-ba3818f588c1","how-do-i-store-my-products","/support/product-advice-and-information/i-already-have-my-products/product-advice/how-do-i-store-my-products","製品の保管方法について教えてください。",[],{"content":478,"component":485},{"id":479,"body":480,"title":475,"params":481,"fullSlug":482,"sectionId":483,"labelNames":484,"originalZendeskArticleId":479},"13230010385810","\u003Cp id=\"isPasted\">当社製品は乾燥した場所で常温保存が可能です。一部のセラムは光に敏感であることから、遮光性のあるボトルを採用し、処方をできる限り保護しております。また、ハイドロラットなど一部のケア製品は、塗布時の感覚を変える目的で冷蔵保存していただくことも可能です。\u003C/p>\n\u003Cp>天然由来成分を高配合しているため、製品によっては時間の経過に伴い性質が変化する場合がございます。一般的に天然成分は不活性ではなく、時間とともに色や香りが変わる傾向があります。ただし、当社では製品の安定性を確認しており、通常の使用条件において最大限の効果と安全性を保証しております。\u003C/p>\n",{"noContactForm":7},"/support/how-do-i-store-my-products","15298933689234",[],"SupportArticle",{"title":487,"description":8,"image":488,"canonical":489,"alternates":490},"製品の保管方法について教えてください。 — サポート",{"url":385,"alt":487},"https://www.typology.jp/support/product-advice-and-information/i-already-have-my-products/product-advice/how-do-i-store-my-products",{"fr":491,"us":492,"gb":493,"de":494,"global":495,"jp":489},"https://www.typology.com/support/conseils-et-informations-sur-les-produits/j-ai-deja-mes-produits/conseils-pour-un-produit/comment-conserver-mes-produits-","https://us.typology.com/support/product-advice-and-information/i-already-have-my-products/product-advice/how-do-i-store-my-products","https://uk.typology.com/support/product-advice-and-information/i-already-have-my-products/product-advice/how-do-i-store-my-products","https://de.typology.com/support/tipps-und-informationen-zu-den-produkten/ich-habe-bereits-meine-produkte/tipps-fur-ein-produkt/wie-lagere-ich-meine-produkte","https://global.typology.com/support/product-advice-and-information/i-already-have-my-products/product-advice/how-do-i-store-my-products","content:supports:aea83edf-3a6f-47fd-be2b-ba3818f588c1.json","supports/aea83edf-3a6f-47fd-be2b-ba3818f588c1.json","supports/aea83edf-3a6f-47fd-be2b-ba3818f588c1",{"_path":500,"_dir":11,"_draft":6,"_partial":6,"_locale":8,"id":501,"slug":502,"path":503,"title":504,"categories":505,"action":506,"seo":514,"parent":10,"_id":524,"_type":13,"_source":15,"_file":525,"_stem":526,"_extension":13},"/supports/3b9351a4-e891-4a90-a406-32ad02e2fb7e","3b9351a4-e891-4a90-a406-32ad02e2fb7e","other","/support/product-advice-and-information/i-already-have-my-products/product-advice/other","その他",[],{"content":507,"component":408},{"id":8,"params":508},{"category":509,"ticket_form_id":512,"ticket_subject":513,"useAi":6,"order":6,"search":7},{"id":510,"value":511},"14463846892818","form_conseils_pour_un_produit_apres_vente","12647445197586","商品に関するアドバイス・情報",{"title":515,"description":8,"image":516,"canonical":517,"alternates":518},"その他 — サポート",{"url":385,"alt":515},"https://www.typology.jp/support/product-advice-and-information/i-already-have-my-products/product-advice/other",{"fr":519,"us":520,"gb":521,"de":522,"global":523,"jp":517},"https://www.typology.com/support/conseils-et-informations-sur-les-produits/j-ai-deja-mes-produits/conseils-pour-un-produit/autre","https://us.typology.com/support/product-advice-and-information/i-already-have-my-products/product-advice/other","https://uk.typology.com/support/product-advice-and-information/i-already-have-my-products/product-advice/other","https://de.typology.com/support/tipps-und-informationen-zu-den-produkten/ich-habe-bereits-meine-produkte/tipps-fur-ein-produkt/sonstiges","https://global.typology.com/support/product-advice-and-information/i-already-have-my-products/product-advice/other","content:supports:3b9351a4-e891-4a90-a406-32ad02e2fb7e.json","supports/3b9351a4-e891-4a90-a406-32ad02e2fb7e.json","supports/3b9351a4-e891-4a90-a406-32ad02e2fb7e",{"_path":528,"_dir":11,"_draft":6,"_partial":6,"_locale":8,"id":529,"slug":530,"path":531,"title":532,"categories":533,"action":534,"seo":541,"parent":551,"_id":552,"_type":13,"_source":15,"_file":553,"_stem":554,"_extension":13},"/supports/f70447e0-08eb-5819-bcad-a9574398e46d","f70447e0-08eb-5819-bcad-a9574398e46d","should-i-apply-a-moisturizer-after-my-serum","/support/should-i-apply-a-moisturizer-after-my-serum","セラムの後にクリームを塗る必要はありますか？",[],{"content":535,"component":485},{"id":529,"body":536,"title":532,"fullSlug":531,"sectionId":537,"categoryId":538,"labelNames":539,"originalZendeskArticleId":540},"\u003Cp>\u003Cspan data-sheets-root=\"\" data-sheets-value='{\"\"1\"\":2,\"\"2\"\":\"\"セラムは主に水性ベースで作られているため、クリームの代わりにはなりません。クリームはテクスチャーによって肌の上にバリアを作り、水分を保つ役割を果たします。そのため、セラムを塗布した後には必ずクリームを使用する必要があります。\"\"}' data-sheets-userformat='{\"\"2\"\":897,\"\"3\"\":{\"\"1\"\":0},\"\"10\"\":0,\"\"11\"\":4,\"\"12\"\":0}'>セラムは主に水性ベースで作られているため、クリームの代わりにはなりません。クリームはテクスチャーによって肌の上にバリアを作り、水分を保つ役割を果たします。そのため、セラムを塗布した後には必ずクリームを使用する必要があります。\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan data-sheets-root=\"\" data-sheets-value='{\"\"1\"\":2,\"\"2\"\":\"\"製品タイプ別の推奨使用順序は\"\"}' data-sheets-userformat='{\"\"2\"\":897,\"\"3\"\":{\"\"1\"\":0},\"\"10\"\":0,\"\"11\"\":4,\"\"12\"\":0}'>製品タイプ別の推奨使用順序は\u003C/span> \u003Ca href=\"\" https:>こちら\u003C/a>\u003Cspan data-sheets-root=\"\" data-sheets-value='{\"\"1\"\":2,\"\"2\"\":\"\"をご覧ください。\"\"}' data-sheets-userformat='{\"\"2\"\":897,\"\"3\"\":{\"\"1\"\":0},\"\"10\"\":0,\"\"11\"\":4,\"\"12\"\":0}'>をご覧ください。\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan data-sheets-root=\"\" data-sheets-value='{\"\"1\"\":2,\"\"2\"\":\"\"なお、ナイトセラム（植物由来のオイルをブレンドしたもの）はオイルベースのため、クリームの代わりとして使用可能です。\"\"}' data-sheets-userformat='{\"\"2\"\":897,\"\"3\"\":{\"\"1\"\":0},\"\"10\"\":0,\"\"11\"\":4,\"\"12\"\":0}'>なお、ナイトセラム（植物由来のオイルをブレンドしたもの）はオイルベースのため、クリームの代わりとして使用可能です。\u003C/span>\u003C/p>","12798360677522","12798265526802",[],"15303921326610",{"title":542,"description":8,"image":543,"canonical":544,"alternates":545},"セラムの後にクリームを塗る必要はありますか？ — サポート",{"url":385,"alt":542},"https://www.typology.jp/support/should-i-apply-a-moisturizer-after-my-serum",{"fr":546,"us":547,"gb":548,"de":549,"global":550,"jp":544},"https://www.typology.com/support/dois-je-appliquer-une-creme-apres-mon-serum-","https://us.typology.com/support/should-i-apply-a-moisturiser-after-my-serum","https://uk.typology.com/support/should-i-apply-a-moisturizer-after-my-serum","https://de.typology.com/support/muss-ich-nach-meinem-serum-eine-creme-auftragen","https://global.typology.com/support/should-i-apply-a-moisturizer-after-my-serum","686e5174-5f1d-4c80-8038-e545a7118559","content:supports:f70447e0-08eb-5819-bcad-a9574398e46d.json","supports/f70447e0-08eb-5819-bcad-a9574398e46d.json","supports/f70447e0-08eb-5819-bcad-a9574398e46d",{"_path":556,"_dir":11,"_draft":6,"_partial":6,"_locale":8,"id":557,"slug":558,"path":559,"title":560,"categories":561,"action":562,"seo":568,"parent":551,"_id":578,"_type":13,"_source":15,"_file":579,"_stem":580,"_extension":13},"/supports/a9b894e8-63b9-5417-b473-2622a5418e0c","a9b894e8-63b9-5417-b473-2622a5418e0c","my-skin-concerns-are-not-listed-in-the-diagnostic","/support/my-skin-concerns-are-not-listed-in-the-diagnostic","肌タイプ診断で提案された製品は、私の肌や特定の肌悩みに合っていますか？医療的な肌トラブルがある場合も使えますか？",[],{"content":563,"component":485},{"id":557,"body":564,"title":560,"fullSlug":559,"sectionId":537,"categoryId":538,"labelNames":565,"originalZendeskArticleId":567},"\u003Cp>肌タイプ診断で提案された製品がご自身の肌に合わない場合や、より特定・医療的なニーズ（皮膚疾患、重度の肌トラブル、アレルギーや敏感肌など）がある場合、当社製品はそのような目的で設計・テストされていないため、医師や皮膚科医の確認なしに推奨することはできません。\u003C/p> \u003Cp>診断の質問項目に該当するお悩みがない場合は、ぜひ当社までお知らせください。担当チームがご提案内容を検討いたします。\u003C/p> \u003Cp>ただし、Typology Parisはスキンケアブランドであり、肌タイプ診断は医療目的ではなく美容上の悩みに焦点を当てています。医療的な肌のお悩みがある場合は、皮膚科医にご相談ください。\u003C/p> \u003Cp>当社製品は製品ページに記載された悩みにのみ対応しており、記載外の用途には推奨されません。各製品ページの使用上の注意を必ずご確認のうえ、ご使用ください。\u003C/p> \u003Cp>使用上の注意に従わない場合や、ページに記載されていない目的で使用された場合、Typology Parisは責任を負いかねますのでご了承ください。\u003C/p>",[566],"main_routine_précommande","15303492860050",{"title":569,"description":8,"image":570,"canonical":571,"alternates":572},"肌タイプ診断で提案された製品は、私の肌や特定の肌悩みに合っていますか？医療的な肌トラブルがある場合も使えますか？ — サポート",{"url":385,"alt":569},"https://www.typology.jp/support/my-skin-concerns-are-not-listed-in-the-diagnostic",{"fr":573,"us":574,"gb":575,"de":576,"global":577,"jp":571},"https://www.typology.com/support/je-ne-trouve-pas-mes-preoccupations-dans-les-options-proposees","https://us.typology.com/support/my-skin-concerns-are-not-listed-in-the-diagnostic","https://uk.typology.com/support/my-skin-concerns-are-not-listed-in-the-diagnostic","https://de.typology.com/support/was-kann-ich-tun-wenn-meine-haut-nicht-den-vorgeschlagenen-bedenken-entspricht","https://global.typology.com/support/my-skin-concerns-are-not-listed-in-the-diagnostic","content:supports:a9b894e8-63b9-5417-b473-2622a5418e0c.json","supports/a9b894e8-63b9-5417-b473-2622a5418e0c.json","supports/a9b894e8-63b9-5417-b473-2622a5418e0c",{"_path":582,"_dir":11,"_draft":6,"_partial":6,"_locale":8,"id":583,"slug":584,"path":585,"title":586,"categories":587,"action":588,"seo":593,"parent":551,"_id":603,"_type":13,"_source":15,"_file":604,"_stem":605,"_extension":13},"/supports/d49c92ed-936c-565d-a8a9-01e0a55e07eb","d49c92ed-936c-565d-a8a9-01e0a55e07eb","how-do-i-know-if-the-recommended-products-are-suitable-for-my-skin","/support/how-do-i-know-if-the-recommended-products-are-suitable-for-my-skin","提案された製品が自分の肌に合っているかどうかはどのように判断できますか？",[],{"content":589,"component":485},{"id":583,"body":590,"title":586,"fullSlug":585,"sectionId":537,"categoryId":538,"labelNames":591,"originalZendeskArticleId":592},"\u003Cp>診断で提案される製品は、選択されたお悩みに最もおすすめの製品です。\u003C/p> \u003Cp>診断結果に加えて他の製品を取り入れたい場合は、各製品ページの画像上部に「お肌のタイプに適しているか」を示す表示があります。この表示は、診断を行った場合、またはログインしている場合にのみ表示されます。\u003C/p> \u003Cp>診断を行っていない場合でも、製品がどの肌タイプに適しているか知りたい場合は、製品ページのプルダウンメニューをクリックすると、詳細な情報をご確認いただけます。\u003C/p>",[566],"15303343050002",{"title":594,"description":8,"image":595,"canonical":596,"alternates":597},"提案された製品が自分の肌に合っているかどうかはどのように判断できますか？ — サポート",{"url":385,"alt":594},"https://www.typology.jp/support/how-do-i-know-if-the-recommended-products-are-suitable-for-my-skin",{"fr":598,"us":599,"gb":600,"de":601,"global":602,"jp":596},"https://www.typology.com/support/comment-savoir-si-les-produits-proposes-correspondent-a-ma-peau-","https://us.typology.com/support/how-do-i-know-if-the-recommended-products-are-suitable-for-my-skin","https://uk.typology.com/support/how-do-i-know-if-the-recommended-products-are-suitable-for-my-skin","https://de.typology.com/support/woher-weis-ich-ob-die-vorgeschlagenen-produkte-meiner-haut-entsprechen","https://global.typology.com/support/how-do-i-know-if-the-recommended-products-are-suitable-for-my-skin","content:supports:d49c92ed-936c-565d-a8a9-01e0a55e07eb.json","supports/d49c92ed-936c-565d-a8a9-01e0a55e07eb.json","supports/d49c92ed-936c-565d-a8a9-01e0a55e07eb",{"_path":607,"_dir":11,"_draft":6,"_partial":6,"_locale":8,"id":608,"slug":609,"path":610,"title":611,"categories":612,"action":613,"seo":618,"parent":551,"_id":628,"_type":13,"_source":15,"_file":629,"_stem":630,"_extension":13},"/supports/fc5877ad-a207-5f8c-a008-e4904659ce17","fc5877ad-a207-5f8c-a008-e4904659ce17","why-did-my-diagnostic-results-change","/support/why-did-my-diagnostic-results-change","肌タイプ診断の結果でおすすめされた製品に更新があったのはなぜでしょうか？",[],{"content":614,"component":485},{"id":608,"body":615,"title":611,"fullSlug":610,"sectionId":537,"categoryId":538,"labelNames":616,"originalZendeskArticleId":617},"\u003Cp>肌タイプ診断では、時間の経過や状況に応じて変わる可能性のある複数の要素に基づいて製品をご提案しています。提案される製品は、お選びいただいたお悩みの内容、製品の在庫状況、製品同士の相性、新商品の情報などを総合的に考慮して決定されます。\u003C/p> \u003Cp>これらの要素により、一部の製品が別の製品に置き換わる場合があり、お肌のニーズにより適した組み合わせとして提案されることがあります。\u003C/p> \u003Cp>各提案は選択されたお悩みに基づいています。そのため、すでにルーティンを取り入れていて、後に診断結果が変わった場合でも、すべての製品が引き続き購入可能であれば、現在のルーティンを継続することも、新しい提案に切り替えることも可能です。いずれの場合も、回答内容に基づいた適切なルーティンとなります。\u003C/p> \u003Cp>なお、過去の診断結果を再表示することはできず、常に最新の診断結果のみが保存されます。診断を再度行うと、以前の結果は完全に上書きされますのでご注意ください。\u003C/p>",[566],"15299795019282",{"title":619,"description":8,"image":620,"canonical":621,"alternates":622},"肌タイプ診断の結果でおすすめされた製品に更新があったのはなぜでしょうか？ — サポート",{"url":385,"alt":619},"https://www.typology.jp/support/why-did-my-diagnostic-results-change",{"fr":623,"us":624,"gb":625,"de":626,"global":627,"jp":621},"https://www.typology.com/support/pour-quelle-raison-les-produits-de-mon-diagnostic-ont-ils-change-","https://us.typology.com/support/why-did-my-diagnostic-results-change","https://uk.typology.com/support/why-did-my-diagnostic-results-change","https://de.typology.com/support/aus-welchem-grund-haben-sich-die-produkte-in-meiner-diagnose-geandert","https://global.typology.com/support/why-did-my-diagnostic-results-change","content:supports:fc5877ad-a207-5f8c-a008-e4904659ce17.json","supports/fc5877ad-a207-5f8c-a008-e4904659ce17.json","supports/fc5877ad-a207-5f8c-a008-e4904659ce17",{"_path":632,"_dir":11,"_draft":6,"_partial":6,"_locale":8,"id":633,"slug":634,"path":635,"title":636,"categories":637,"action":638,"seo":643,"parent":551,"_id":653,"_type":13,"_source":15,"_file":654,"_stem":655,"_extension":13},"/supports/f9dd3b9c-9148-5b7b-a822-d637d05f6506","f9dd3b9c-9148-5b7b-a822-d637d05f6506","how-it-works---diagnostic","/support/how-it-works---diagnostic","肌タイプ診断を使うと、どのように自分に合ったスキンケアルーティンがわかりますか？",[],{"content":639,"component":485},{"id":633,"body":640,"title":636,"fullSlug":635,"sectionId":537,"categoryId":538,"labelNames":641,"originalZendeskArticleId":642},"\u003Cp>肌タイプ診断は、当社の専門家が丁寧に作成したもので、お客様の肌タイプの目安を知ることができます。診断の回答に基づき、推奨されるスキンケアルーティンが表示されます。\u003C/p>\n\u003Cp>主に重視したいお悩みを3つ選ぶことができ、ターゲットを絞ったルーティンを作成することが可能です。選択の順序はルーティン作成時に考慮されるため、優先度の高い順に選ぶことをおすすめします。\u003C/p>\n\u003Cp>なお、回答内容（入力された注意事項やお悩みの度合いなど）によっては、一部の製品が推奨されない場合があります。当ツールでは、お客様の肌に合った製品のみを表示するようにしているためです。\u003C/p>\n\u003Cp>診断結果は、朝と夜の使用順に沿って表示されます。製品によっては朝・夜どちらでも使用できる場合があり、一部のステップ（クリームやセラムなど）は省略されて表示されることがあります。ルーティンに追加の製品を加えたい場合は、各製品ページで肌タイプや注意事項をご確認ください。\u003C/p>\n\u003Cp>診断では、基本のスキンケアに必要な製品（セラム、クリーム、洗顔料、必要に応じてメイク落とし）に焦点を当てています。ティントケア製品、マスク、スクラブなどは補助的な製品として、各製品ページから追加できます。\u003C/p>\n\u003Cp>診断後にご不明な点がある場合は、お気軽にお問い合わせください。\u003C/p>",[566],"15298981980306",{"title":644,"description":8,"image":645,"canonical":646,"alternates":647},"肌タイプ診断を使うと、どのように自分に合ったスキンケアルーティンがわかりますか？ — サポート",{"url":385,"alt":644},"https://www.typology.jp/support/how-it-works---diagnostic",{"fr":648,"us":649,"gb":650,"de":651,"global":652,"jp":646},"https://www.typology.com/support/le-fonctionnement---diagnostic","https://us.typology.com/support/how-it-works---diagnostic","https://uk.typology.com/support/how-it-works---diagnostic","https://de.typology.com/support/die-wirkungsweise","https://global.typology.com/support/how-it-works---diagnostic","content:supports:f9dd3b9c-9148-5b7b-a822-d637d05f6506.json","supports/f9dd3b9c-9148-5b7b-a822-d637d05f6506.json","supports/f9dd3b9c-9148-5b7b-a822-d637d05f6506",{"_path":657,"_dir":11,"_draft":6,"_partial":6,"_locale":8,"id":658,"slug":659,"path":660,"title":661,"categories":662,"action":663,"seo":668,"parent":551,"_id":678,"_type":13,"_source":15,"_file":679,"_stem":680,"_extension":13},"/supports/0682f327-0b21-5c94-b116-4a60e4bf2297","0682f327-0b21-5c94-b116-4a60e4bf2297","i-reacted-to-one-of-the-products","/support/i-reacted-to-one-of-the-products","Typology Parisの製品を使用したところ、肌に赤みやかゆみなどの反応が出ました。",[],{"content":664,"component":485},{"id":658,"body":665,"title":661,"fullSlug":660,"sectionId":537,"categoryId":538,"labelNames":666,"originalZendeskArticleId":667},"\u003Cp>\u003Cspan id=\"\" ispasted>もし当社製品を使用する際、お肌に反応が出た場合は、すぐに使用を中止し、当社までご連絡ください。\u003C/span>\u003Cspan id=\"\" ispasted>\u003C/span>\u003Cspan id=\"\" ispasted>反応が出た様子のお写真をお送りいただけると、状況の確認がよりスムーズに行えます。ご協力いただけますと幸いです。\u003C/span>\u003C/p> \u003Cp>\u003Cspan id=\"\" ispasted>当社の担当者が、反応の原因を特定し、最適な対応ができるよう、慎重に状況を確認いたします。\u003C/span>\u003C/p>",[],"12798533944722",{"title":669,"description":8,"image":670,"canonical":671,"alternates":672},"Typology Parisの製品を使用したところ、肌に赤みやかゆみなどの反応が出ました。 — 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