[{"data":1,"prerenderedAt":594},["ShallowReactive",2],{"/support/technical-problem-on-the-website":3,"_announcements:dc015ddfcbbd6377658888a4ce62c772bbd0e7b1e608889106338a87f6e63551":18,"_menus:ccdfe1da6aacbffd88d4580cb986a2238ea02f6505911cf85328161f0dd789c7":30,"_menus:af69e862188ce7ba8ca4ef52092e25824e105a43e1d007dd094c049c32ab46bc":212,"_menus:4b02b61a3982e3f0f467e601f4fb09aeab1c88e4b2d7f65442490edbdb16cdaa":320,"support:686e5174-5f1d-4c80-8038-e545a7118559":366,"support:31773bee-29f8-4782-a35b-34e16855dccd":406,"support:6e1b7903-b7c7-4bed-a5b3-43a580472306":441,"support:b35daf95-8b43-5b1e-af37-996c32f83c2b":468,"support:8971b4cc-f158-5694-ab26-0dc2cdb382fa":494,"support:dca7616e-3e0c-504f-81df-e8fee2c86e96":519,"support:63c1c3f8-7c89-5d68-9438-1ba8f96e7fbd":544,"support:583ec628-da49-5ef9-ada1-faf20bffae62":569},{"_path":4,"_dir":5,"_draft":6,"_partial":7,"_locale":8,"path":9,"id":10,"type":11,"_id":12,"_type":13,"title":14,"_source":15,"_file":16,"_stem":17,"_extension":13},"/_config/9dad3c4990bcc1324e4a2f00ad111c5da0a8af159cebd4beed636b30a574e57e","_config",false,true,"","/support/technical-problem-on-the-website","db5c8933-8b44-48ac-b716-d34612afa72c","supports","content:_config:9dad3c4990bcc1324e4a2f00ad111c5da0a8af159cebd4beed636b30a574e57e.json","json","9dad3c4990bcc1324e4a2f00ad111c5da0a8af159cebd4beed636b30a574e57e","content","_config/9dad3c4990bcc1324e4a2f00ad111c5da0a8af159cebd4beed636b30a574e57e.json","_config/9dad3c4990bcc1324e4a2f00ad111c5da0a8af159cebd4beed636b30a574e57e",{"id":19,"slug":20,"items":21},"dc015ddfcbbd6377658888a4ce62c772bbd0e7b1e608889106338a87f6e63551","default",[22,26],{"title":23,"link":24},"汗ばむ季節は、スキンケアもすっきりと。軽やかに、さらりとした肌へ。",{"path":25},"/collections/face-and-body-suncare",{"title":27,"link":28},"肌タイプを診断する",{"path":29},"/diagnostic",{"id":31,"slug":32,"items":33},"ccdfe1da6aacbffd88d4580cb986a2238ea02f6505911cf85328161f0dd789c7","main-desktop",[34,209],{"type":35,"title":36,"featured":37,"items":41},"menu","製品",{"link":38,"color":39,"media":40},{"label":36},"black",null,[42,87,130,149,196],{"type":43,"items":44},"column",[45,67],{"type":35,"title":46,"featured":47,"items":49},"ピックアップ",{"link":48,"color":39,"media":40},{"label":46},[50,55,59,63],{"type":51,"isNew":7,"link":52},"link",{"label":53,"path":54},"ベストセラー","/collections/best-seller-jp",{"type":51,"isNew":6,"link":56},{"label":57,"path":58},"新製品","/collections/new-arrivals",{"type":51,"isNew":6,"link":60},{"label":61,"path":62},"デュオ & トリオ & キット","/collections/kits",{"type":51,"isNew":6,"link":64},{"label":65,"path":66},"ギフトセット","/collections/gift-sets",{"type":35,"title":68,"featured":69,"items":71},"春のスキンケアセレクション",{"link":70,"color":39,"media":40},{"label":68},[72,76,80,83],{"type":51,"isNew":6,"link":73},{"label":74,"path":75},"ツヤを引き出すスキンケア","/collections/spring-glow",{"type":51,"isNew":6,"link":77},{"label":78,"path":79},"やさしく整えるスキンケア","/collections/purifying-skincare",{"type":51,"isNew":6,"link":81},{"label":82,"path":25},"デイリーSPF",{"type":51,"isNew":6,"link":84},{"label":85,"path":86},"夏前の肌準備","/collections/sun-care-and-self-tanners",{"type":43,"items":88},[89],{"type":35,"title":90,"featured":91,"items":93},"フェイシャル ケア",{"link":92,"color":39,"media":40},{"label":90},[94,98,102,106,110,114,118,122,126],{"type":51,"isNew":6,"link":95},{"label":96,"path":97},"クレンジング","/collections/makeup-removers-and-cleansers",{"type":51,"isNew":6,"link":99},{"label":100,"path":101},"トナー＆ハイドロラット","/collections/hydrolates-toners",{"type":51,"isNew":7,"link":103},{"label":104,"path":105},"セラム","/collections/serums",{"type":51,"isNew":7,"link":107},{"label":108,"path":109},"クリーム","/collections/face-cream",{"type":51,"isNew":7,"link":111},{"label":112,"path":113},"アイケア","/collections/eye-contouring",{"type":51,"isNew":6,"link":115},{"label":116,"path":117},"リップケア","/collections/lip-care",{"type":51,"isNew":6,"link":119},{"label":120,"path":121},"ナイトケア","/collections/night-care",{"type":51,"isNew":6,"link":123},{"label":124,"path":125},"ティントケア","/collections/tinted-care",{"type":51,"isNew":6,"link":127},{"label":128,"path":129},"マスク＆スクラブ","/collections/masks-and-scrubs",{"type":43,"items":131},[132],{"type":35,"title":133,"featured":134,"items":136},"エイジング ケア",{"link":135,"color":39,"media":40},{"label":133},[137,141,145],{"type":51,"isNew":7,"link":138},{"label":139,"path":140},"予防ケア","/collections/prevent-signs-of-aging",{"type":51,"isNew":7,"link":142},{"label":143,"path":144},"初期ケア","/collections/first-signs-of-aging",{"type":51,"isNew":7,"link":146},{"label":147,"path":148},"本格ケア","/collections/mature-skin",{"type":43,"items":150},[151],{"type":35,"title":152,"featured":153,"items":155},"肌質またはお悩み",{"link":154,"color":39,"media":40},{"label":152},[156,160,164,168,172,176,180,184,188,192],{"type":51,"isNew":7,"link":157},{"label":158,"path":159},"保湿 ケア","/collections/dry-skin",{"type":51,"isNew":7,"link":161},{"label":162,"path":163},"敏感肌 ケア","/collections/hypersensitive-skin",{"type":51,"isNew":6,"link":165},{"label":166,"path":167},"肌の赤み ケア","/collections/redness-and-rosacea",{"type":51,"isNew":7,"link":169},{"label":170,"path":171},"くすみ ケア","/collections/dullness",{"type":51,"isNew":7,"link":173},{"label":174,"path":175},"しわ・小じわ ケア","/collections/wrinkles-fine-lines",{"type":51,"isNew":6,"link":177},{"label":178,"path":179},"目のクマ ケア","/collections/dark-circles-bags",{"type":51,"isNew":7,"link":181},{"label":182,"path":183},"色素沈着 ケア","/collections/pigmentspots",{"type":51,"isNew":6,"link":185},{"label":186,"path":187},"肌荒れ ケア","/collections/blemishes-imperfections",{"type":51,"isNew":6,"link":189},{"label":190,"path":191},"オイリー肌 ケア","/collections/oily-skin",{"type":51,"isNew":6,"link":193},{"label":194,"path":195},"毛穴 ケア","/collections/pores-blackheads",{"type":43,"items":197},[198],{"type":199,"media":200,"link":208},"focus",{"type":201,"twic":202,"objectType":203,"importance":204,"urls":205,"alt":207,"preload":6},"image",{"auto":7},"cover","auto",{"default":206},"https://media.typology.com/storyblok/1200x1500/bc4468ac7e/l55_nav_desktop.jpg","汗ばむ季節のスキンケア：軽やか、さらりとした仕上がり、溢れる透明感。",{"label":207,"path":25},{"type":51,"isNew":6,"link":210},{"label":211,"path":29},"肌タイプ診断",{"id":213,"slug":214,"featured":215,"items":221},"af69e862188ce7ba8ca4ef52092e25824e105a43e1d007dd094c049c32ab46bc","main-mobile",{"link":216,"color":39,"media":217},{"label":207,"path":25},{"type":201,"twic":218,"objectType":203,"importance":204,"urls":219,"alt":207,"preload":6},{"auto":7},{"default":220},"https://media.typology.com/storyblok/1620x540/46a2276592/l55_nav_moible.jpg",[222,239,256,289,318],{"type":35,"title":68,"featured":223,"items":229},{"link":224,"color":39,"media":225},{"label":68},{"type":201,"twic":226,"objectType":203,"importance":204,"urls":227,"alt":68,"preload":6},{"auto":7},{"default":228},"https://media.typology.com/storyblok/1620x540/08e4f873a0/spring-tinted_nav-mobile.jpg",[230,232,234,237],{"type":51,"isNew":6,"link":231},{"label":74,"path":75},{"type":51,"isNew":6,"link":233},{"label":78,"path":79},{"type":51,"isNew":6,"link":235},{"label":236,"path":25},"毎日のシンプルなスキンケアルーティン",{"type":51,"isNew":6,"link":238},{"label":85,"path":86},{"type":35,"title":46,"featured":240,"items":246},{"link":241,"color":39,"media":242},{"label":46},{"type":201,"twic":243,"objectType":203,"importance":204,"urls":244,"alt":46,"preload":6},{"auto":7},{"default":245},"https://media.typology.com/storyblok/1260x1134/7bfbd059a2/fffeab1abb674ac389c35602bbca100c.jpg",[247,250,252,254],{"type":51,"isNew":7,"link":248},{"label":53,"path":249},"/collections/best-sellers",{"type":51,"isNew":6,"link":251},{"label":57,"path":58},{"type":51,"isNew":6,"link":253},{"label":61,"path":62},{"type":51,"isNew":6,"link":255},{"label":65,"path":66},{"type":35,"title":90,"featured":257,"items":263},{"link":258,"color":39,"media":259},{"label":90},{"type":201,"twic":260,"objectType":203,"importance":204,"urls":261,"alt":90,"preload":6},{"auto":7},{"default":262},"https://media.typology.com/storyblok/1140x680/58cef54215/better_aging_decouverte_bannerallcollection.jpg",[264,266,269,271,274,277,280,283,286],{"type":51,"isNew":6,"link":265},{"label":96,"path":97},{"type":51,"isNew":6,"link":267},{"label":268,"path":101},"トナー",{"type":51,"isNew":7,"link":270},{"label":104,"path":105},{"type":51,"isNew":7,"link":272},{"label":273,"path":109},"モイスチャライザー",{"type":51,"isNew":7,"link":275},{"label":276,"path":113},"アイ ケア",{"type":51,"isNew":6,"link":278},{"label":279,"path":117},"リップ ケア",{"type":51,"isNew":6,"link":281},{"label":282,"path":121},"ナイト ケア",{"type":51,"isNew":6,"link":284},{"label":285,"path":125},"ティント ケア",{"type":51,"isNew":6,"link":287},{"label":288,"path":129},"スペシャル ケア",{"type":35,"title":152,"featured":290,"items":296},{"link":291,"color":39,"media":292},{"label":152},{"type":201,"twic":293,"objectType":203,"importance":204,"urls":294,"alt":152,"preload":6},{"auto":7},{"default":295},"https://media.typology.com/storyblok/2250x1020/247dcb8054/spring_collection-1.jpg",[297,300,302,304,306,308,310,312,314,316],{"type":51,"isNew":7,"link":298},{"label":299,"path":159},"乾燥 ケア",{"type":51,"isNew":7,"link":301},{"label":162,"path":163},{"type":51,"isNew":6,"link":303},{"label":166,"path":167},{"type":51,"isNew":7,"link":305},{"label":170,"path":171},{"type":51,"isNew":7,"link":307},{"label":174,"path":175},{"type":51,"isNew":6,"link":309},{"label":178,"path":179},{"type":51,"isNew":7,"link":311},{"label":182,"path":183},{"type":51,"isNew":6,"link":313},{"label":186,"path":187},{"type":51,"isNew":6,"link":315},{"label":190,"path":191},{"type":51,"isNew":6,"link":317},{"label":194,"path":195},{"type":51,"isNew":6,"link":319},{"label":211,"path":29},{"id":321,"slug":322,"items":323},"4b02b61a3982e3f0f467e601f4fb09aeab1c88e4b2d7f65442490edbdb16cdaa","footer",[324,349],{"type":35,"title":325,"featured":326,"items":328},"Typologyについて",{"link":327,"color":39,"media":40},{"label":325},[329,333,337,341,345],{"type":51,"isNew":6,"link":330},{"label":331,"path":332},"必要なものだけ。求めるものはすべて","/our-formulations",{"type":51,"isNew":6,"link":334},{"label":335,"path":336},"100%フランス製","/made-in-france",{"type":51,"isNew":6,"link":338},{"label":339,"path":340},"選ばれ続けている理由","/your-trust-in-us",{"type":51,"isNew":6,"link":342},{"label":343,"path":344}," いつでも、さらに良いものを","/our-promise",{"type":51,"isNew":6,"link":346},{"label":347,"path":348},"ライブラリー","/library",{"type":35,"title":350,"featured":351,"items":353},"ヘルプ",{"link":352,"color":39,"media":40},{"label":350},[354,358,362],{"type":51,"isNew":6,"link":355},{"label":356,"path":357},"よくあるご質問","/support",{"type":51,"isNew":6,"link":359},{"label":360,"path":361},"販売規約","/terms-of-sales",{"type":51,"isNew":6,"link":363},{"label":364,"path":365},"プライバシーポリシー","/privacy-policy",{"_path":367,"_dir":11,"_draft":6,"_partial":6,"_locale":8,"id":368,"slug":369,"path":357,"title":370,"categories":371,"action":377,"seo":392,"parent":40,"_id":403,"_type":13,"_source":15,"_file":404,"_stem":405,"_extension":13},"/supports/686e5174-5f1d-4c80-8038-e545a7118559","686e5174-5f1d-4c80-8038-e545a7118559","support","Assistance",[372,373,374,375,376,10],"69957fdc-e67d-4208-bceb-f3d1f21c1103","f8b7a0cf-5b32-4b56-858a-bc75cb918a91","3df75ae8-a65d-4f59-b9fa-ea9d08d25815","9f1b0b5c-683c-41c1-b7e5-5eb8ccf090bb","526bdd3f-28b6-4828-a3ec-feeb2a84c9aa",{"component":378,"content":379},"SupportZenArticles",{"articles":380},[381,382,383,384,385,386,387,388,389,390,391],"d9f6ffb7-693c-517c-9693-51ca917264b2","515b6adb-0f79-51c5-a05e-e5d8c06a177a","a78383af-8eb4-532a-b803-2ee1f104e777","832d7546-c5d4-5638-b45c-3e8b724f611b","b7400aa1-1a02-501e-9425-e43cf0950820","2b5aefd9-e53d-5124-a3cf-c6f922d6e084","11581d82-5a1e-5eb0-9939-b37f14a1b9c1","73d1dbe2-9828-5cd6-a095-d749a5267413","02ba6806-8aa2-5b86-a89c-c97e0039b08e","77aef9a7-6b8c-5680-ad83-e81d84901930","b35daf95-8b43-5b1e-af37-996c32f83c2b",{"title":370,"description":393,"image":394,"canonical":396,"alternates":397},"Page principale d'assistance",{"url":395,"alt":370},"https://media.typology.com/images/assistance.jpg","https://www.typology.jp/support",{"fr":398,"us":399,"gb":400,"de":401,"global":402,"jp":396},"https://www.typology.com/support","https://us.typology.com/support","https://uk.typology.com/support","https://de.typology.com/support","https://global.typology.com/support","content:supports:686e5174-5f1d-4c80-8038-e545a7118559.json","supports/686e5174-5f1d-4c80-8038-e545a7118559.json","supports/686e5174-5f1d-4c80-8038-e545a7118559",{"_path":407,"_dir":11,"_draft":6,"_partial":6,"_locale":8,"id":408,"slug":409,"path":410,"title":411,"categories":412,"action":413,"seo":428,"parent":10,"_id":438,"_type":13,"_source":15,"_file":439,"_stem":440,"_extension":13},"/supports/31773bee-29f8-4782-a35b-34e16855dccd","31773bee-29f8-4782-a35b-34e16855dccd","payment-error","/support/technical-problem-on-the-website/payment-error","支払いがうまくいかない",[],{"content":414,"component":427},{"id":415,"body":416,"title":417,"params":418,"fullSlug":424,"sectionId":425,"labelNames":426,"originalZendeskArticleId":415},"12844312618002","\u003Cp>\u003Cspan id=\"isPasted\">ご利用の決済手段に問題がないか確認するため、まずはご利用の金融機関へお問い合わせいただくことをおすすめいたします。特に問題がない場合は、当社まで\u003C/span>\u003Cspan id=\"isPasted\">\u003C/span>\u003Cspan id=\"isPasted\">ご連絡ください。当社のカスタマーサポートチームより回答させていただきます。\u003C/span>\u003C/p>\n","支払いが拒否された場合の対応について教えてください。",{"category":419,"ticket_form_id":422,"ticket_subject":423,"useAi":6,"order":7},{"id":420,"value":421},"14463775108754","form_difficulté_de_paiement","12529908594066","サイト／アプリの技術的な問題","/support/my-payment-was-rejected","12844257823890",[],"SupportArticle",{"title":429,"description":8,"image":430,"canonical":431,"alternates":432},"支払いがうまくいかない — サポート",{"url":395,"alt":429},"https://www.typology.jp/support/technical-problem-on-the-website/payment-error",{"fr":433,"us":434,"gb":435,"de":436,"global":437,"jp":431},"https://www.typology.com/support/probleme-technique-sur-le-site-web--app/difficulte-de-paiement","https://us.typology.com/support/technical-problem-on-the-website--app/payment-error","https://uk.typology.com/support/technical-problem-on-the-website/payment-error","https://de.typology.com/support/technisches-problem-auf-der-website--app/zahlungsfehler","https://global.typology.com/support/technical-problem-on-the-website/payment-error","content:supports:31773bee-29f8-4782-a35b-34e16855dccd.json","supports/31773bee-29f8-4782-a35b-34e16855dccd.json","supports/31773bee-29f8-4782-a35b-34e16855dccd",{"_path":442,"_dir":11,"_draft":6,"_partial":6,"_locale":8,"id":443,"slug":444,"path":445,"title":446,"categories":447,"action":448,"seo":455,"parent":10,"_id":465,"_type":13,"_source":15,"_file":466,"_stem":467,"_extension":13},"/supports/6e1b7903-b7c7-4bed-a5b3-43a580472306","6e1b7903-b7c7-4bed-a5b3-43a580472306","other","/support/technical-problem-on-the-website/other","その他",[],{"content":449,"component":454},{"params":450},{"category":451,"ticket_form_id":452,"ticket_subject":423,"useAi":7,"order":7},{"id":452,"value":453},"14463625165458","form_autre_problème_technique","SupportContactForm",{"title":456,"description":8,"image":457,"canonical":458,"alternates":459},"その他 — サポート",{"url":395,"alt":456},"https://www.typology.jp/support/technical-problem-on-the-website/other",{"fr":460,"us":461,"gb":462,"de":463,"global":464,"jp":458},"https://www.typology.com/support/probleme-technique-sur-le-site-web--app/autre","https://us.typology.com/support/technical-problem-on-the-website--app/other","https://uk.typology.com/support/technical-problem-on-the-website/other","https://de.typology.com/support/technisches-problem-auf-der-website--app/sonstiges","https://global.typology.com/support/technical-problem-on-the-website/other","content:supports:6e1b7903-b7c7-4bed-a5b3-43a580472306.json","supports/6e1b7903-b7c7-4bed-a5b3-43a580472306.json","supports/6e1b7903-b7c7-4bed-a5b3-43a580472306",{"_path":469,"_dir":11,"_draft":6,"_partial":6,"_locale":8,"id":391,"slug":470,"path":471,"title":472,"categories":473,"action":474,"seo":481,"parent":10,"_id":491,"_type":13,"_source":15,"_file":492,"_stem":493,"_extension":13},"/supports/b35daf95-8b43-5b1e-af37-996c32f83c2b","provide-a-valid-postal-address","/support/provide-a-valid-postal-address","住所入力時の注意点や配送方法について教えてください。",[],{"content":475,"component":427},{"id":391,"body":476,"title":472,"fullSlug":471,"sectionId":477,"categoryId":478,"labelNames":479,"originalZendeskArticleId":480},"\u003Cp>ご購入手続きを行う際には、ご住所の各欄に漏れなくご入力ください。都道府県、市町村区、番地、郵便番号は必須項目となり、これらが正しく入力されていない場合、製品が仕分けセンターへ返送される可能性がございます。\u003C/p>\n\u003Cp>ご住所の入力は32文字以内でお願いいたします。これを超える場合、出荷準備の段階でお荷物が停止される恐れがございます。 \u003C/p>\n\u003Cp>なお、ご入力いただいた住所がご本人様の住所ではない場合、配送はお客様のご指定に従い、その住所にて受け取り可能な方へお渡しとなります。配達完了後に発生したトラブルについては、配送業者およびTypology Parisでは責任を負いかねますのでご了承ください。\u003C/p>\n\u003Cp>必要に応じて、配送追跡情報にて選択可能な場合は、受け取りポイントでの配送をご利用いただくことをおすすめいたします。\u003C/p>\n","12860511055378","12798242368786",[],"12863514253586",{"title":482,"description":8,"image":483,"canonical":484,"alternates":485},"住所入力時の注意点や配送方法について教えてください。 — サポート",{"url":395,"alt":482},"https://www.typology.jp/support/provide-a-valid-postal-address",{"fr":486,"us":487,"gb":488,"de":489,"global":490,"jp":484},"https://www.typology.com/support/bien-renseigner-son-adresse-postale","https://us.typology.com/support/provide-a-valid-postal-address","https://uk.typology.com/support/provide-a-valid-postal-address","https://de.typology.com/support/adresse-fur-die-lieferung-korrekt-angeben","https://global.typology.com/support/provide-a-valid-postal-address","content:supports:b35daf95-8b43-5b1e-af37-996c32f83c2b.json","supports/b35daf95-8b43-5b1e-af37-996c32f83c2b.json","supports/b35daf95-8b43-5b1e-af37-996c32f83c2b",{"_path":495,"_dir":11,"_draft":6,"_partial":6,"_locale":8,"id":496,"slug":497,"path":498,"title":499,"categories":500,"action":501,"seo":506,"parent":10,"_id":516,"_type":13,"_source":15,"_file":517,"_stem":518,"_extension":13},"/supports/8971b4cc-f158-5694-ab26-0dc2cdb382fa","8971b4cc-f158-5694-ab26-0dc2cdb382fa","purchase","/support/purchase","注文はどのように行えますか？また、日本への配送の場合はどのサイトから注文すればよいですか？",[],{"content":502,"component":427},{"id":496,"body":503,"title":499,"fullSlug":498,"sectionId":477,"categoryId":478,"labelNames":504,"originalZendeskArticleId":505},"\u003Cp>配送先の国に対応したサイトからご注文ください。なお、日本語のサイトのみが日本への発送を行なっております。\u003Cbr>ご注文が確定すると、注文番号とご注文いただいた製品名が記載された確認メールをお送りします。なお、ご注文内容はマイアカウントからもご確認いただけます。\u003C/p>",[],"12860532153362",{"title":507,"description":8,"image":508,"canonical":509,"alternates":510},"注文はどのように行えますか？また、日本への配送の場合はどのサイトから注文すればよいですか？ — サポート",{"url":395,"alt":507},"https://www.typology.jp/support/purchase",{"fr":511,"us":512,"gb":513,"de":514,"global":515,"jp":509},"https://www.typology.com/support/passer-commande","https://us.typology.com/support/purchase","https://uk.typology.com/support/purchase","https://de.typology.com/support/wie-kann-ich-bestellen","https://global.typology.com/support/purchase","content:supports:8971b4cc-f158-5694-ab26-0dc2cdb382fa.json","supports/8971b4cc-f158-5694-ab26-0dc2cdb382fa.json","supports/8971b4cc-f158-5694-ab26-0dc2cdb382fa",{"_path":520,"_dir":11,"_draft":6,"_partial":6,"_locale":8,"id":521,"slug":522,"path":523,"title":524,"categories":525,"action":526,"seo":531,"parent":10,"_id":541,"_type":13,"_source":15,"_file":542,"_stem":543,"_extension":13},"/supports/dca7616e-3e0c-504f-81df-e8fee2c86e96","dca7616e-3e0c-504f-81df-e8fee2c86e96","i-have-not-received-a-confirmation-email","/support/i-have-not-received-a-confirmation-email","注文確認メールが届かない場合はどうすればよいですか？",[],{"content":527,"component":427},{"id":521,"body":528,"title":524,"fullSlug":523,"sectionId":477,"categoryId":478,"labelNames":529,"originalZendeskArticleId":530},"\u003Cp dir=\"ltr\">まずは迷惑メールフォルダをご確認ください。その後、同じメールアドレスを使用しているかをご確認ください。クイック決済（Paypal、Apple Pay）をご利用の場合、自動的に別の連絡先情報が入力されている可能性があります。\n\u003C/p>\u003Cp dir=\"ltr\">ご注文内容が見つからない場合は、入力ミスの可能性があります。ご注文内容の確認のため、ご購入時にご入力された氏名（フルネーム）、配送先住所、ご注文日を添えてご連絡ください。\u003C/p>\n\u003Cp>PayPalなどの決済プラットフォームで注文確認なしに引き落としが行われた場合は、決済のスクリーンショットを添えてご連絡ください。当社チームでの調査を円滑に行うために、引き落とし日およびPayPalアカウントに紐づくメールアドレス（Typologyのお客様アカウントに登録されているメールと異なる場合があります）が必要となります。\u003C/p>\n\u003Cp> \u003C/p>\n\u003Cp> \u003C/p>\n",[],"12863461806482",{"title":532,"description":8,"image":533,"canonical":534,"alternates":535},"注文確認メールが届かない場合はどうすればよいですか？ — サポート",{"url":395,"alt":532},"https://www.typology.jp/support/i-have-not-received-a-confirmation-email",{"fr":536,"us":537,"gb":538,"de":539,"global":540,"jp":534},"https://www.typology.com/support/je-n-ai-pas-recu-de-mail-de-confirmation","https://us.typology.com/support/i-have-not-received-a-confirmation-email","https://uk.typology.com/support/i-have-not-received-a-confirmation-email","https://de.typology.com/support/ich-habe-keine-bestatigungsmail-erhalten-was-soll-ich-tun","https://global.typology.com/support/i-have-not-received-my-confirmation-email","content:supports:dca7616e-3e0c-504f-81df-e8fee2c86e96.json","supports/dca7616e-3e0c-504f-81df-e8fee2c86e96.json","supports/dca7616e-3e0c-504f-81df-e8fee2c86e96",{"_path":545,"_dir":11,"_draft":6,"_partial":6,"_locale":8,"id":546,"slug":547,"path":548,"title":549,"categories":550,"action":551,"seo":556,"parent":10,"_id":566,"_type":13,"_source":15,"_file":567,"_stem":568,"_extension":13},"/supports/63c1c3f8-7c89-5d68-9438-1ba8f96e7fbd","63c1c3f8-7c89-5d68-9438-1ba8f96e7fbd","select-my-free-product","/support/select-my-free-product","無料のプレゼントはどのように選べますか？",[],{"content":552,"component":427},{"id":546,"body":553,"title":549,"fullSlug":548,"sectionId":477,"categoryId":478,"labelNames":554,"originalZendeskArticleId":555},"\u003Cp dir=\"ltr\">ご注文金額（送料を除く）に応じて、無料の製品を1点プレゼントしております。これらの製品はご注文完了前に自動的に選択されます。製品を変更したり、受け取らないことを選択することも可能です。\u003Cbr>確認画面でプレゼント製品がカートに表示されているか必ずご確認ください。表示がない場合は、ご注文内容が条件を満たしているかを確認のうえ、前の画面にお戻りください。\u003C/p>\n\u003Cp dir=\"ltr\">ご注文が確定すると、請求書に基づいて注文が処理されるため、その後、注文内容を変更することはできません。\u003C/p>\n\u003Cp dir=\"ltr\">この特典は、次回以降のご注文には適用されず、他のご注文と合算したり、将来の注文に繰り越したりすることもできません。請求書に記載がなく、選択されていない場合は、補償の対象とはなりません。\u003C/p>\n\u003Cp> \u003C/p>\n\u003Cp>プレゼント製品は在庫状況に応じてご用意しております。ご注文の準備時に在庫がなくなった場合、Typology Parisはご注文を期日どおりに発送するために、代替製品（在庫状況に応じた同等品）に差し替える権利を有します。本特典の対象外製品もございますので、他の製品をお選びいただくことはできません。交換は承っておりませんのでご了承ください。\u003C/p>",[],"12863421451794",{"title":557,"description":8,"image":558,"canonical":559,"alternates":560},"無料のプレゼントはどのように選べますか？ — サポート",{"url":395,"alt":557},"https://www.typology.jp/support/select-my-free-product",{"fr":561,"us":562,"gb":563,"de":564,"global":565,"jp":559},"https://www.typology.com/support/selectionner-un-produit-offert","https://us.typology.com/support/select-my-free-product","https://uk.typology.com/support/select-my-free-product","https://de.typology.com/support/wie-kann-ich-ein-kostenloses-produkt-auswahlen","https://global.typology.com/support/select-my-free-product","content:supports:63c1c3f8-7c89-5d68-9438-1ba8f96e7fbd.json","supports/63c1c3f8-7c89-5d68-9438-1ba8f96e7fbd.json","supports/63c1c3f8-7c89-5d68-9438-1ba8f96e7fbd",{"_path":570,"_dir":11,"_draft":6,"_partial":6,"_locale":8,"id":571,"slug":572,"path":573,"title":574,"categories":575,"action":576,"seo":581,"parent":10,"_id":591,"_type":13,"_source":15,"_file":592,"_stem":593,"_extension":13},"/supports/583ec628-da49-5ef9-ada1-faf20bffae62","583ec628-da49-5ef9-ada1-faf20bffae62","i-can-t-edit-my-basket","/support/i-can-t-edit-my-basket","カートに製品を追加・削除できない場合の対処方法を教えてください。",[],{"content":577,"component":427},{"id":571,"body":578,"title":574,"fullSlug":573,"sectionId":477,"categoryId":478,"labelNames":579,"originalZendeskArticleId":580},"\u003Cp id=\"isPasted\">ご注文の際、すでに製品が入っているカートに新しい製品を追加できない、または削除できない場合は、お使いのパソコンに保存されているクッキーやサイトデータを削除することをおすすめいたします。\u003C/p>\n\u003Cp>データを削除した後、再度サイトにログインしてご利用ください。\u003C/p>\n",[],"12863459543954",{"title":582,"description":8,"image":583,"canonical":584,"alternates":585},"カートに製品を追加・削除できない場合の対処方法を教えてください。 — サポート",{"url":395,"alt":582},"https://www.typology.jp/support/i-can-t-edit-my-basket",{"fr":586,"us":587,"gb":588,"de":589,"global":590,"jp":584},"https://www.typology.com/support/je-ne-parviens-pas-a-modifier-mon-panier","https://us.typology.com/support/i-can-t-edit-my-basket","https://uk.typology.com/support/i-can-t-edit-my-basket","https://de.typology.com/support/ich-kann-meinen-warenkorb-nicht-andern-was-soll-ich-tun","https://global.typology.com/support/i-can-t-edit-my-basket","content:supports:583ec628-da49-5ef9-ada1-faf20bffae62.json","supports/583ec628-da49-5ef9-ada1-faf20bffae62.json","supports/583ec628-da49-5ef9-ada1-faf20bffae62",1776418080806]